Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer what’s ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As a hands-on expert in Ansys products, specially Ansys Minerva for Simulation and Process Data Management (SPDM), you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience and business impact.

Key Duties and Responsibilities

• Lead/Assist in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, product presentations, demonstrations and evaluations
• As a product expert with one or more Ansys products, interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers’ requirements using Ansys products and platform; articulate Ansys’ value proposition
• Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems
• Support Ansys field and digital marketing
• Lead consulting services, conduct introductory to advanced training classes
• Ramp-up Partners on product knowledge and service capabilities

Minimum Education/Certification Requirements and Experience

• Required education and degree type: MS in Mechanical/Chemical/Aerospace/Electrical Engineering or related field
• Required minimum years of professional experience in an engineering software environment: BS+5 Years, MS+3 Years, or PhD+0
• Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
• Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
• Strong organizational and time management skills, possesses a sense of urgency
• Projects a professional image and demonstrates business acumen, driven to succeed
• Ability to travel domestically up to 25% of time
• Communicate effectively with Ansys and Customer stakeholders at multiple levels (individual user to C-suite executive)
• Willingness and ability to train Ansys and customer employees
• Demonstrated history of enterprise system deployments and implementation services delivery

Preferred Qualifications and Skills

• Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3
• Ability to travel domestically up to 50% of time
• Additional degree or course study in Engineering Mechanics, Mechanical, Aerospace and Civil Engineering or other technical discipline is a plus 
• A minimum of 7 years of deep, broad, and demonstratable experience within software presales and post-sales activities, such as the following:
  • Understand and discuss customer use case, especially in the context of data management solutions
  • Experience in creating and executing product presentations and/oror demonstration
  • Design and implement custom solutions based on collect requirements
  • Support customers to adopt the delivered solution
• Appreciated technical skills are, list order does not describe priorities:
  • Working technical knowledge of C# and .Net programming languages
  • Hands-on experience working in integrated development environments, including Microsoft Visual Studio.
  • Knowledge with database management such as MS SQL
  • Experience/Knowledge of Python
  • Proficiency in front-end programming: JavaScript, React, jQuery, HTML5, 
  • Good understanding of web architecture, distributed systems and web APIs, such as REST APIs, SOAP and custom scripts
  • Experience with Web Server technologies, such as IIS, nginx.
  • Experience with DevOps/continuous integration and deployment
  • Practical knowledge of agile project management
  • Hands-on software troubleshooting experience
• The candidate must be flexible and adaptable regarding learning and understanding new technologies along with strong written and oral communication skills.
• The candidate should also have strong interpersonal skills with the ability to research software-related issues and products.