Summary / Role Purpose
Join the Ansys Customer Excellence team to partner with our customers to engineer what’s ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As a hands-on subject matter expert, you will use expert-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact.
Key Duties and Responsibilities
- Lead in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, negotiate technical success criteria, product presentations, demonstrations, and evaluations. Work independently within multi-disciplinary teams
- Interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers’ requirements using Ansys products and platform, articulate Ansys’ value proposition
- Lead in creating differentiating simulation solutions using the Ansys platform and products; deploy the solutions within customers’ design workflows
- Develop competence as a subject matter expert and industry expert
- Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems, develop application best practices
- Support Ansys field and digital marketing, author conference presentations
- Contribute to consulting services, conduct introductory and/or intermediate training classes
Minimum Education/Certification Requirements and Experience
- Required education and degree: MS or PhD in Mechanics, Aerospace Engineering, Mechanical, Automotive Engineering or related field
- Required minimum 6 years of professional experience in an engineering software environment: MS+6, or PhD+3
- Demonstrated use of relevant Ansys software or knowledge of other commercial structural CAE software
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
- Strong organizational and time management skills, possesses a sense of urgency
- Projects a professional image and demonstrates business acumen, driven to succeed
- Ability to travel domestically up to 50% of time
- Hands on experience of ANSYS Mechanical or other similar tools
Preferred Qualifications and Skills
- Preferred 10 years of professional experience in an engineering software environment: MS+10, or PhD+5
- 3 years of experience in application engineering, customer support, or consulting services using engineering software
- Ability to interact effectively with senior business managers and C-level executives
- Advanced CAE engineer or tech lead role in one of the following industries, wind energy, nuclear energy, electronics, home appliance, automotive, or related industries.