Application Engineer II – DevOps
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Ansys Optics
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Pune, India, Asia
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Application Deadline: November 30, 2024

Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer what’s ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As a hands-on subject matter expert, you will use expert-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to create pervasive simulation solutions, advance your industry knowledge, and grow the business impact.

Key Duties and Responsibilities

  • Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems, develop deployment best practices.
  • Contribute to consulting services, conduct introductory and/or intermediate training classes.
  • Support the deployment of software release to customer environments, ensuring reliability, scalability, and security.
  • Collaborate with the business units and development teams to help improve software quality.
  • Implement automation (CI/CD pipelines, etc) for efficient deployments.
  • Develop and maintain Infrastructure as code (IaC) to automate the provisioning, deployment and scaling of applications and environments.
  • Implement and manage monitoring and logging systems to detect and resolve issues promptly.
  • Assist in advising on system scalability, security and performance considerations.
  • Serve as a technical resource during client interactions, providing both pre and post-sales support.
  • Troubleshoot complex issues in customer environments, ensuring high levels of customer satisfaction.

Minimum Education/Certification Requirements and Experience

  • Required education and degree type: BS in an engineering discipline, computer science or related field, or equivalent experience.
  • Required minimum years of professional experience in an engineering software environment: BS+1
  • Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
  • Strong organizational and time management skills, possessing a sense of urgency.
  • Projects a professional image and demonstrates business acumen, driven to succeed.
  • Experience with development tools such as Microsoft Visual Studio, Git and MS Azure DevOps or others (Jira, etc.)
  • Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer.
  • Experience with DevOps and methodologies (e.g Ci/CD, Containerization, Configuration Management systems, etc)
  • Strong knowledge in Powershell, Linux Shell scripting
  • Ability to travel domestically up to 25% of the time.

Preferred Qualifications and Skills

  • Preferred education and years of professional experience in an engineering software environment: BS+3
  • Experience with Integration, deployment, and administration of HPC systems using Cluster Job Management Systems such as Grid Engine, LSF or PBS
  • Good understanding of software architecture patterns and principles
  • Good understanding of Web architecture and Web API such as RESTful or gRPC.
  • Experience with Software Development Lifecycle and DevOps practices.
  • Experience using testing frameworks that can perform unit and integration tests.
  • Knowledge of Agile methods – from being in an agile team to leading an agile transition in your company.
  • Must have passion and drive for personal technical excellence and high performance.
  • Must have customer service aptitude and maintain customer focus.
  • Experience with scripting languages (Python, NodeJS, Bash).
  • Experience with pipeline automation.
  • Experience with containerization.
  • Experience with configuration management tools like Ansible, Chef, Puppet, etc.
  • Two (2) years of experience with Cloud Platforms (MS Azure, AWS, Google Cloud) and understanding of cloud architecture.
  • Two (2) years of experience with Linux-based computer systems.
  • Two (2) years of experience with Windows-based computer systems.
  • Experience in the deployment and operations of web services and databases using TCP/IP, DNS, Ethernet, Virtualization, Security and Network Administration, Firewalls, Authentication, Web and Database Services and Storage Platforms.
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