You will develop educational learning materials in cooperation with IT competences, Learning & Knowledge Management (L&KM) Business Partners, content curators, and expert leads to ensure the best skill development and/or knowledge transfer. You will develop program materials to support that learning solution delivery resonates with the audience and ensures effective knowledge transfer and optimal development and learning experience. All by using tools like Articulate (Storyline and Rise), Camtasia, video editing, other learning development tools. In IT we have 11 competences that responsible for standards and guidelines for ARTs. The assignment starts with the Service Management competence and continues with other the competences.