Head of Sales and Applications Engineer, PolyFlow
room
Merck Electronics
|
Chandler, USA, America

Develop quotations for capital equipment and spares opportunities for new fabs, expansions, and process changes. Monitor order execution for capital equipment purchase orders to ensure scope definition is correct, manufacturing progressing on schedule and interface with customer for updates. Support technical issues between manufacturing and the customer. Provide technical sales support to customers, for spec gas and chemical precursor equipment (customer proposal, presentation, after market support) Obtain equipment volume forecasts from Customer. Provide forecast to DS planning group for Sales and Operations process and capacity planning. Own and manage plan of record specifications/scope and associated change control process. This consist of managing change notifications with both Customer and EMD Electronics via our MOC process. Provide competitive feedback to DS market management to ensure solutions developed by DS align with Customer roadmap and process needs. Identify cost savings opportunities via alternative designs and components that benefit both EMD Electronics and the Customer. Owner of Customer Specific Equipment Price list and act as DS business area lead for contract negotiating content and T&Cs. Develop pricing for new products and services, working closely with Product Management & Services teams to ensure that we meet profitability targets for DS&S and Electronics division Ensure DS organization tracks and supports quality and reliability issues. Identify critical issues and influence Electronics organization to respond under appropriate prioritization.

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