Field Service Engineer 1 (Memphis, TN)
room
Merck Electronics
|
Burlington, USA, America

Provide professional service on a timely basis (PMs in month they are due, installs completed within two weeks from site being ready, repairs as requested by customer and perform system validations/qualifications, as required, response time ranging from 24hr onsite up to 2 weeks) respecting all customer on-site rules and regulations including good on-site housekeeping practices, Accurate and detailed completion of Work Orders and related documentation, Close Work Orders daily, Provide customers with appropriate documentation of work completed, including but not limited to: Service Report, Meter Verification Report, Routine Maintenance, etc. Maintain an accurate daily schedule for internal visibility, communicate to customers ahead of time and adapt to repairs Notify Manager when schedule is impacting customer satisfaction and/or unable to complete work in requested time frame Maintain physical consignment inventory in accordance with SOP (within suggestion value limits and maintain accuracy compared to actual and documented inventory), Maintain tools and test equipment in proper working order and calibration. Tools include minor power tools, hand tools, etc. Test equipment includes meters used for verification/qualification procedures.

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