Sales & Order Operations Specialist II
room
Lumerical
|
Madrid, Spain, Europe

Project Management, Subject Matter Expert: Designated Go To on the team for a specific topic(s) for new and existing Sales & Order Operations staff, Independently own/manage a topic by expanding knowledge base in a designated area, train new and existing Sales & Order Operations staff; create and maintain training materials, develop and/or enhance presentation skills, suggest improvements to current reference materials, Prerequisite: must have participated in New Employee Onboarding Apply sense of urgency, independence in problem solving, knowing where to find information, who to involve, how to apply Sales policies, creation of complex quotations and order scenarios with minimal supervision, Strong teamwork and communication skills required. Ability to work with all internal departments in a professional manner, Sales Cycle and Related Workflow Responsibilities: Preparation of Quotation proposals, legal forms, and licensing requests. Reviews quotations for completeness and in accordance with GAAP, accuracy and adherence to company policy for new and renewal sales efforts, Partnering with an assigned group of Account managers, prepare, review, process and expedite sales orders and related workflow and services, Act as the primary contact for ANSYS customer needs; responding to questions on order status, account issues; license configuration etc. for all new and renewal software orders.

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