Summary / Role Purpose

The Application Engineer is responsible for leveraging engineering knowledge and relationships to help customers solve complex engineering problems using Ansys software, and to support global accounts with significant impact on software revenue. The role encompasses all the technical support of our customers, the provision of technical credibility in supporting sales campaigns and the delivery of professional services in customer engagements. The specialization is within Embedded Software application group, with potentially cross-discipline solution aspects.

Key Duties and Responsibilities

• Work closely with the immediate supervisor to enhance engineering knowledge, learn relevant Ansys products and gain experience in customer communication. Become an expert in one or more Ansys products
• Apply engineering expertise and knowledge of Embedded Software to provide highest level technical support to customers and Channel Partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity
• Proactively engage with selected accounts, and work with Ansys subject matter experts to provide comprehensive Embedded Software solutions to customers’ problems. Contribute to technical activities throughout the sales opportunity lifecycle, interact with customers to understand their product design needs and engineering design workflows
• Instruct introductory training classes and contribute to the delivery of professional services for projects which might include collaborative work with other field engineers in the same or different disciplines
• Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into new product capabilities. Test new releases on industrial problems
• Participate in internal corporate initiatives to share knowledge and to create best practices, inside the discipline and cross-disciplines

Minimum Education/Certification Requirements and Experience

• Required education and degree type: Masters in Computer Science, Systems engineering, Electrical Engineering or related field
• Required minimum years of professional experience in an engineering software environment: BS
• Strong interpersonal and communication skills
• Ability to work on multiple projects which are complex in nature
• Demonstrated skills in writing and presenting in fluent English
• Ability to travel up to 25% of time

• Fluency in scripting in javascript, python
• Some level of comfort with C programming
• First experience in Model-Based Software development tools (e.g. Simulink, UML tools)

Preferred Qualifications and Skills

• Knowledge or at least interest of Software safety, safety standards like ISO 26262, DO-178
• Knowledge of Azure Dev Ops, git
• Preferred education and years of professional experience in an engineering software environment: MS