CS Mechanical Competency Engineer – Bottom & Layout Handling and Transport
Veldhoven, Netherlands, Europe

Build & maintain technical expertise for your competence area (i.e. H&T and/or Mechanical layout. In-depth analysis of structural issues from installed base of machines at customers and quantification of their impact on the operational targets (Cost, Labor). Define and steer direction of efficient solutions for the Field organization by collaborating with other sectors (e.g., D&E, Manufacturing, Marketing). Validate and support roll-out of solutions to the Field. Handshake and validate Service Mix of new products and functionalities delivered by D&E to enable independent operation by CS Field organization. Transfer and maintain all relevant knowledge to the CS field engineers in the form of documentation, training, and Knowledge Transfers. Facilitate and maintain a global competence network. Participate in projects across departments to enable future CS roadmaps and function as subject matter expert. Bring Voice of Customer towards central teams in Veldhoven.