Analysis of key and strategic account plans with a view to identifying qualitative and quantitative trends. Support for managers of the Group’s key and strategic accounts, Implementation and monitoring of action plans to improve growth and customer satisfaction, Federation of communities of Account Managers and Capture Leaders around events including Account Management Day and Innovations Days, Monitoring and internal and external lobbying around the transformation, Data management, stabilization of the group account management process, review of the accounts of their plan for 2024, Contribution to the rise of the Account and Segment Marketing functions and their collaboration.